Privacy Policy

Last updated: 23 August 2026

Carat Comms (S) Pte. Ltd. (“Carat Comms,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”).

Information We Collect

We may collect the following personal data:

Contact details you provide (name, email address, phone number, company name) when you submit a project enquiry, contact form, or newsletter sign-up
Information shared during project briefs, consultations, or correspondence
Technical data collected automatically when you browse our website, such as IP address, browser type, and pages visited, via cookies or similar technologies

How We Use Your Information

We use personal data to:

Respond to enquiries and project briefs
Prepare quotations, proposals, and project documentation
Communicate with you regarding ongoing or prospective projects
Improve our website and services
Send updates or marketing communications, where you have consented to receive them

Disclosure of Information

We do not sell or rent your personal data. We may share information with:

Manufacturing or production partners, solely as needed to deliver your project, and only after appropriate confidentiality safeguards (see our NDA practices)
Service providers who support our business operations (e.g., web hosting, email services), bound by confidentiality obligations
Authorities, where required by law

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or loss.

Your Rights

Under the PDPA, you may:

Request access to the personal data we hold about you
Request correction of inaccurate data
Withdraw consent for us to use your data for marketing purposes

To exercise these rights, contact us at sales@caratcomms.com.

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, though this may affect site functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or how your data is handled, contact:
Carat Comms (S) Pte. Ltd.
sales@caratcomms.com